Introduction

Purpose: The current course enrollment mandates that teachers search for the course and then click on enroll, to enroll into the course.

Primary problem with this approach is that the course discovery becomes tedious and since the online courses are not mandatory this may lead to a significant drop in teacher enrollment.

Course enrollment and consumption via QR code scan will enable:

1. teachers to easily access specific courses, enroll and consume the course content
2. state to efficiently communicate the list of courses to be consumed by teachers by printing and distributing a course catalog with the corresponding QR codes.

JTBD

User Personas:

Teachers - these are the end users who login (state SSO/state on-boarded) to access the platform and consume the course content.

State admin - these are the users who are responsible for the successful launch of the course(s) which includes publishing of courses and running outreach programs/campaigns to drive the course enrollment & completion metrics. 

System or Environment:

Portal:

1. Min. internet speed (download): 1 Mbps
2. Time to load any webpage (first meaningful paint): 3 seconds
3. Max. time for any webpage to be interactive (consumption side): 5 seconds
4. Max time to load a content slide in player (streaming/online play): 3 seconds
5. Accessibility (basic level): All images with alt tags
6. Cross-browser support: Chrome 50 + (desktop + mobile), UC Web (mobile only), Firefox (desktop only)
7. Resolution:
1. Desktop: Least resolution: 1024 * 768, Projector: 1920*1080
2. Mobile phone (top list): Samsung SM-J200G (960x540, minimum 100 MB free space)
8. Active devices per day: 70,000 (Predicted - 200,000 to 500,000)
9. Concurrent users:  400 requests/sec, concurrent logins

Mobile App:

1. Time taken to show book details after downloading spine: <3 seconds
2. Time taken to show ‘Play’ after downloading content: <3 seconds

Use Case Overview

Enable teachers to be able to enroll and consume course by scanning the appropriate course QR code. Hence the need to enable:

1. Linking of QR code to a course from the backend
2. Course enrollment via QR code scan
3. Course consumption & completion via QR code scan

Epic JIRA Ticket ID:

SB-11660 - Getting issue details... STATUS

Overall Process Workflow

<To be added>

User Story 1

As a state admin I want to associate a course with a QR code so that I can print the course QR code in a course catalog and distribute it to all the teachers in the state.

Main Scenario

Association of a QR code to a course will be done from the backend by a API. API(s) will be used to carry out the following functions:

1. Generate a QR code
2. Link the generated QR code to a course
3. Remove course association with the QR code
4. Update QR code by linking a new course

Note:

• these QR codes will be generated using the DIAL infra thereby providing the flexibility to dynamically update course(s) linked to these QR codes.
• QR code can have more than a single course or a resource linked to it.

Pre-requisites:

To associate a course to a QR code:

• Course has to be published

Alternate Scenarios

None

Exception Scenarios

QR code does not have course linked to it

Should show the same behaviour as happens for ETB resources

Wireframes

N/A

For Future Release

JIRA Ticket ID

SB-11661 - Getting issue details... STATUS

User Story 2

Mobile Consumption

As a teacher I want to scan the QR code from my mobile device to enroll into a course.

As a teacher, enrolled into the course, I want to scan the QR code from my mobile device to consume the course content.

Main Scenario

Teachers should be able to use the course QR code as one of the point of entry to:

1. enroll into the course
2. consume the course content
3. complete the course

Alternate Scenarios

If there are more than one content type, let’s say multiple courses are linked to the QR code?

When the teacher scans the QR code, show all the courses linked to the QR code

• Teacher clicks on the course: the flow should be per the proposed behaviour detailed in this document

If there are more than one content type, let’s say a course and a textbook, is linked to the QR code?

In this context, from the back end, a QR code will be mapped only to a course or multiple courses. When the teacher scans the QR code, the search result shows both the courses.

• Teacher clicks on any of the course card : the flow should be per the existing behaviour

If the Course do id linked to the QR code is updated?

When the teacher scans the QR code, show the updated course do id. A new do id translates into a new course. Hence, the subsequent enrollment and consumption behaviour will replicate the behaviour outlined in this document.

Exception Scenarios

Can a QR code be linked to a course and a text book?

This is not a valid scenario. Care will be taken to ensure that the QR code for courses will not be linked to textbooks

QR code does not have course linked to it

Should replicate existing ETB behaviour

If the course does not have an open batch

After the teacher clicks on ‘Enroll to course’, the behaviour should be per the existing logic i.e., show no batches found message

If the course has an open batch and an invite-only batch

After the teacher clicks on ‘Enroll to course’, the behaviour should be per the existing logic i.e., show only the open batch

If the course has only invite-only batches

After the teacher clicks on ‘Enroll to course’, the behaviour should be per the existing logic i.e., show no batches found message

Which roles have access to consume courses when scanning course QR code?

There is no change to the existing behaviour.

Wireframes

https://projects.invisionapp.com/share/UNS1V2XJMDW#/screens/363899697

For Future Release

JIRA Ticket ID

SB-11662 - Getting issue details... STATUS

User Story 3

Portal Consumption

As a teacher I want to enter the QR code of the QR code in the DIKSHA portal on my desktop/laptop to enroll into a course.

As a teacher, enrolled into the course, I want to enter the QR code of the QR code in the DIKSHA portal on my desktop/laptop to consume the course content.

Main Scenario

Portal Consumption:

Teachers should be able to use the course QR code’s QR code as one of the point of entry to:

1. a) enroll into the course
2. b) consume the course content
3. c) complete the course

Alternate Scenarios

If there are more than one content type, let’s say a course and a textbook, is linked to the QR code?

When the teacher scans the QR code, show both the course and textbook.

• Teacher clicks on the textbook: the flow should be per the existing behaviour
• Teacher clicks on the course: the flow should be per the proposed behaviour detailed in this document

If the Course do id linked to the QR code is updated?

When the teacher scans the QR code, show the updated course do id. A new do id translates into a new course. Hence, the subsequent enrollment and consumption behaviour will replicate the behaviour outlined in this document.

Exception Scenarios

QR code does not have course linked to it

Should show the same behaviour as happens for ETB resources

If the course does not have an open batch

In the course details page the behaviour should be per the existing logic i.e., show no batches found message

If the course has an open batch and an invite-only batch

In the course details page the behaviour should be per the existing logic i.e., show only open batches

If the course has only invite-only batches

In the course details page the behaviour should be per the existing logic i.e., show no batches found message

Wireframes

N/A

For Future Release

JIRA Ticket ID

SB-11663 - Getting issue details... STATUS

Localization Requirements

None

Telemetry Requirements

Non-Functional Requirements

Impact on other Products/Solutions

None

Impact on Existing Users/Data 

None

Key Metrics