Use-cases
- Joel Johnson
- Rayulu Villa
MVP
NISHTHA
(Check with program if they can send discussion forum link to just 500-1000 people. Because verification of profiles at the same time needs some complex integration to do with DIKSHA)
NCERT
Course 1
Batch 1
Batch 2
Course 2
Batch 1
Batch 2
Public Categories
Textbooks, Content
DIKSHA Announcements
Private Categories
Course Batches
DIKSHA Groups
Vidyadaan Projects
Courses
TenantId-CourseId-BatchId - 2134763-do_23456-3282003
Extended schooling - Groups
State
District
Block > Cluster (Can be skipped for MVP, since this info might not be there for all users)
School 1
Group 1 - we will use group creator’s school association to map this hierarchy
Group 2
School 2
Group 1
Group 2
Custodian org (non-verified users without a state/school info)
(Geo-based hierarchy? Unless verified locations, not going on this route)
Group 1
Group 2
Group 3
Vidyadaan
Tenant
Project 1 (all contributors to a project get access)
General
Collection 1 (Check with Solution Manager if the categories can be frozen - so that no new topics can be created within a collection. Any generic discussion could happen in General).
Content 1 (topic)
Content 2 (topic)
Collection 2
Project 2
General
Collection 1
Collection 2
Authoring tool
(Check with SM about hierarchy and permissions: All people with creation access get access to all categories under this)
Tenant 1
General discussions
Best practices
Content 1
(Questions as topic)
Content 2
(Questions as topic)
Tenant 2
Collection/content level discussions (use tags as do_id or similar)
Tenant 1
Course 1
General
Content 1
Content 2
Textbook 1
General
Content 1
Content 2
Tenant 2 (reuses course1 from tenant 1)
Course 2 (clone of Course 1 structure)
General
Content 1 (sibling of Course 1 > Content 1 etc.)
Content 2.1 ( derivative of Content 2 (child) )
Tenant level discussions
Tenant
District
Block
Cluster
Board
Medium
Class
Subject
Prefer TDBC instead of BMCS because of scope for administrative push to ensure good moderation / resolution of questions happen. Else you’ll have experts from different locations, but no accountability.
Mainstream
User’s view when they come into https://<sunbird>/discussions
(This might be redundant since DIKSHA discussions should ideally be directly accessed through DIKSHA portal or mobile app, in context, with intelligent ordering based on popularity/proximity/relevance - without having to navigate through a tree of categories)
Using '>' below since Confluence doesn’t allow more than 4 layers in bullets.
DIKSHA Announcements
DIKSHA Help
Tenant name
Announcements
Administration announcements
School HM announcements
<topics as individual announcements for the teaching force (or students)>
Discussions
District
Block > Cluster
School (private - to school members)
Group (private - to group members)
Courses
Course name
Batch
District (avoid this and below, unless far too many users)
Block > Cluster
Books
Subject
Book title
District
Block > Cluster
Open Questions:
Category management by org admins? - they have DIKSHA groups and can manage discussions using them
How do we moderation @ scale for open categories (e.g Textbook)?
one way discussion like announcements?
throttling topics
ability to flag topics - reputation to be impacted by flags
reputation based access to create topics, reply, and moderation
How do we get answers @ scale for open categories (e.g Textbook)?
Get topics and influencers from same location, profile..
ToDos:
Hide the category dropdown in post topic/reply screen
Hide the breadcrumbs
((( IGNORE ALL THE TEXT BELOW, BELOW ARE OLDER THOUGHTS KEPT AS AN INITIAL GUIDE )))
End-user Experience
User - Teacher
Teacher should be able to see a discussion forum when she creates a group with other teachers/students.
Teacher should be able to join forums that are of interest to her.
Teacher should be able to leave non-mandatory forums that she is part of.
Teacher should be able to mute non-mandatory forums that are not of interest to her.
Teacher (if she’s an admin) should be able to set forum visibility to public/private/only-tenant/only-server-admins, in order to keep conversation within that forum private from various groups, or invite interactions from outside the group, as she sees fit.
Teacher sees a space within the portal where she can see:
Discussions that she’s participating in or watching.
Popular/trending discussions in:
the forums that she’s part of.
areas of her interest (E.g. Physics subject) ordered by her (a) language mediums, (b) geography, (c)boards .
Across the platform with priority for her (a) tenant.
Discussions that members within her group(s) are participating in (e.g. liking, voting, commenting, asking etc.).
Shortcuts to the various discussion forums that she is part of
Courses that she’s taking
User groups that she’s in
Collections she’s played / downloaded (e.g. textbooks she’s using)
Teacher can go to discussion boards, and based on permission:
See ongoing discussions (sort by trending, new, recently updated etc.)
Start a discussion
Reply as a post on a discussion
Vote/like/comment on a post within a discussion
Flag any post / discussion with accompanying reason
Teacher should be able to inspect other user profiles (by clicking on that user’s name/profile) in order to:
see all comments/posts by the user (ala reddit/quora)
follow the user, to be notified of their activity in their forums feed (ala linkedin)
report user (for any objectionable content, consistent breaking of rules), and pointing to specific posts that are examples of said unruly behaviour.
User - School administrator / resource person
Resource person should be able to create a group between them and the various teachers that come within their sphere of influence. Once they do, it should automatically have a discussion forum attached.
Resource person should be able to join forums with their peers (resource people and their managers).
All use-cases above with teachers apply here as well.