Introduction
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Verify the sync steps is successfully completed else perform the pending actions.
Update the user entry in
sunbird.user_organisation
(async) - May not be required.isdeleted - True
orgleftdate - system date
Update the user’s name in nodeBB as Deleted User to display in discussion forum.
Group - TBD
Send the AUDIT telemetry event after successful/failure update/deletion of the above tables.
User delete API:
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Delete User Kafka Event
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Property |
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Description | |
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organisationId | It helps to identify user belongs to which organisation |
userId | Deleted user id |
suggested_user | If user have role other than PUBLIC, than suggested user list can be send in the event for each role user is having. |
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Transfer Ownership
Ownership transfer API
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This API will trigger the kafka event to transfer-ownership flink job, to precess the things asynchronously. This API will validate if “toUserId“ has all the roles of from user.
Request
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curl --location --request POST '{{host}}/api/user/v1/ownership/transfer' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer {{api_key}}' \
--header 'x-authenticated-user-token: {{user_token}}' \
--data-raw '{
"request":{
"organisationId": "{{organisationId}}",
"toUserId": "{{TO_UUID}}
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Response:
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{
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Flink Job
Transfer ownership:
Sample kafka event
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{
"eid": "BE_JOB_REQUEST",
"ets": 1619527882745,
"mid": "LP.1619527882745.32dc378a-430f-49f6-83b5-bd73b767ad36",
"actor": {
"id": "ownership-transfer",
"type": "System"
},
"context": {
"channel": "01309282781705830427",
"pdata": {
"id": "org.sunbird.platform",
"ver": "1.0"
},
"env": "dev"
},
"object": {
"id": "do_11329603741667328018",
"type": "OwnershipTransfer"
},
"edata": {
"organisationId": "{{organisationId}}",
"toUserId": "{{TO_UUID}}",
"fromUserId": "{{FROM_UUID}}"
"action": "ownership-transfer",
"iteration": 1
}
} |
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Batch
Fetch the list of open and ongoing batches created by fromUserId from
sunbird_courses.course_batch
table.Update the user entry in
sunbird_courses.course_batch
table for open and ongoing batches only.createdby
If the user is added as a course mentors to any batch, than use the search API to find out the batches and than remove the userId from mentors column in
sunbird_courses.course_batch
table.
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Deleted Users search curl
User search API can be used to get the more detail about user. e.g. name.
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curl --location '{{host}}/api/user/v3/search' \ |
OTP Template
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<html><head><meta name="viewport" content="width=device-width"><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><title></title><style>@media only screen and (max-width:620px){table[class=body] h1{font-size:28px!important;margin-bottom:10px!important}table[class=body] a,table[class=body] ol,table[class=body] p,table[class=body] span,table[class=body] td,table[class=body] ul{font-size:16px!important}table[class=body] .article,table[class=body] .wrapper{padding:10px!important}table[class=body] .content{padding:0!important}table[class=body] .container{padding:0!important;width:100%!important}table[class=body] .main{border-left-width:0!important;border-radius:0!important;border-right-width:0!important}table[class=body] .btn table{width:100%!important}table[class=body] .btn a{width:100%!important}table[class=body] .img-responsive{height:auto!important;max-width:100%!important;width:auto!important}}@media all{.ExternalClass{width:100%}.ExternalClass,.ExternalClass div,.ExternalClass font,.ExternalClass p,.ExternalClass span,.ExternalClass td{line-height:100%}.apple-link a{color:inherit!important;font-family:inherit!important;font-size:inherit!important;font-weight:inherit!important;line-height:inherit!important;text-decoration:none!important}}</style></head><body class="" style="color:#000!important;background-color:#f6f6f6;font-family:sans-serif;-webkit-font-smoothing:antialiased;font-size:14px;line-height:1.4;margin:0;padding:0;-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%"><table border="0" cellpadding="0" cellspacing="0" class="body" style="border-collapse:separate;mso-table-lspace:0;mso-table-rspace:0;width:100%;background-color:#f6f6f6"><tbody><tr><td style="font-family:sans-serif;font-size:14px;vertical-align:top"> </td><td class="container" style="font-family:sans-serif;font-size:14px;vertical-align:top;display:block;Margin:0 auto;max-width:580px;padding:10px;width:580px"><div class="content" style="box-sizing:border-box;display:block;Margin:0 auto;max-width:580px;padding:10px"><span class="preheader" style="color:transparent;display:none;height:0;max-height:0;max-width:0;opacity:0;overflow:hidden;mso-hide:all;visibility:hidden;width:0"></span><table class="main" style="border-collapse:separate;mso-table-lspace:0;mso-table-rspace:0;width:100%;background:#fff;border-radius:3px"><tbody><tr><td class="wrapper" style="font-family:sans-serif;font-size:14px;vertical-align:top;box-sizing:border-box;padding:20px"><table border="0" cellpadding="0" cellspacing="0" style="border-collapse:separate;mso-table-lspace:0;mso-table-rspace:0;width:100%"><tbody><tr><td style="font-family:sans-serif;font-size:14px;vertical-align:top"><table border="0" cellpadding="0" cellspacing="0" class="btn btn-primary" style="border-collapse:separate;mso-table-lspace:0;mso-table-rspace:0;width:100%;box-sizing:border-box"><tbody><tr><td align="left" style="font-family:sans-serif;font-size:14px;vertical-align:top;font-family:sans-serif;font-size:14px;font-weight:400;margin:0;Margin-bottom:15px">Hello User,<br><p>To confirm the deletion of your $installationName account, please enter the following OTP: $otp.</p><p>This OTP is valid for the next $otpExpiryInMinutes.</p><p>If you did not request this account deletion, please ignore this message or contact our support team immediately at $supportEmail.</p><p>Thank you for using $installationName.</p>Best regards,<br>The $installationName Team</td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></div></td><td style="font-family:sans-serif;font-size:14px;vertical-align:top"> </td></tr></tbody></table></body></html> |
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Hello User,
To confirm the deletion of your Sunbird Ed account, please enter the following OTP: [OTP Code].
This OTP is valid for the next [Time Limit, e.g., 5 minutes].
If you did not request this account deletion, please ignore this message or contact our support team immediately at [Support Email].
Thank you for using Sunbird Ed.
Best regards,
The Sunbird Ed Team |
SMS
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Dear User, to confirm the deletion of your Sunbird Ed account, please enter the following OTP: [OTP Code].This OTP is valid for the next [Time Limit, e.g., 5 minutes]. If you did not request this account deletion, please ignore this message or contact our support team immediately. |
Backward compatibility Approach:
As part of backward compatibility, ‘User Deletion Flink Job’ mentioned above can be deployed; ‘delete-user’ kafka topic can be created and events to the kafka topic can be inserted via scripts by passing users' information as part of the topic for completing user deletion activity.
Manage Learn -
As part of the Manage Learn use case, the user’s PII data is captured and/or used in the below-mentioned workflows -
A complete snapshot of a user’s profile which includes name (first and last name) as well as masked email and phone is captured under various collections in MongoDB (observations, projects, survey, and programUsers) at the start of any transaction i.e. the moment a user starts working on a survey, or project or decides to join a program. This is done to give the Program manager the details of the user as it was when he/she started working on the resource and is not affected by his/her profile change later. This means a user’s name, location, role, and sub roles which is later used for certificate generation using Sunbird RC is the same when he/she started the resource.
When the Program Manager requests reports via the Program Dashboard about the details of each and every user who has worked on a resource or has joined the program, the user’s email and phone along with the name is provided via a CSV using the Lern Data Product. These details are fetched in real-time at the moment of generating the on-demand report from the common and shared Redis and Cassandra storage. No change is required here since the expectation is user’s name, email phone will be deleted from the common storage and replaced with the “Deleted User” string, We will just need to test this once to confirm the entry from the reports is not removed but just the PII data is removed.
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Note - No other place in Logs, Druid, ES or Neo4j does Manage Learn workflow write to |
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NOTE: None of the services should log the user PII data.
TBD
Cron Job:
Run on specific intervals to do the sanity check of deletion.
Checklist:
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References
Apple App Store - https://developer.apple.com/support/offering-account-deletion-in-your-app
Google Play Store - https://support.google.com/googleplay/android-developer/answer/13327111?hl=en