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This page contains issues related to Portal

  • Refresh Token Timed out Error:

    {"msg":"refresh token api error","error":"{\"code\":\"ETIMEDOUT\",\"errno\":\"ETIMEDOUT\",\"syscall\":\"connect\",\"address\":\"x.x.x.x\",\"port\":443}"}


    This is because the portal service is not able to connect to the upstream keycloak service via
    https://domain.name/auth.
    Solution: Restart the portal pods one by one

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