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Introduction

AP state will be rolling out their RMSA trainings as online courses on Diksha from May ‘19 timeline. Each course, on an average, is expected to be consumed by upwards of 15k teachers. Hence the need to provide targeted information in the ‘Download csv’ file so that the state can a) download teacher progress details and b) use this information to follow up with teachers for course completion and other downstream activities.

User Story

As a course mentor, when I download the report, I want to be able to see the district information so that I can filter the report by district and share it with the respective district nodal officer.

As a course mentor, when I download the report, I want to be able to see the teacher's state unique ID so that I can identify the teacher and reward those who have completed the course.


Scope

The scope is to include two new fields in the download extract:

External ID - This is the unique ID which the state provides to the teachers and the teachers use this ID to login to Diksha from the State portal. In the case of AP it would be teachers' APEKX id. If the ID is not available then leave the field blank.

District - This is the user’s district information to be added from user profile data. If the ID is not available for the user leave it blank.

The sequence of the fields of this CSV are to be in the following format:

a) External ID

b) User Name

c) Mobile Number

d) Email ID

e) Org Name

f) District Name

g) School Name

h) Enrollment Date

i) Course Progress

Exceptions

If any of these fields do not have a value leave it as blank in the csv file.
If the user is mapped to multiple Org Names, please show all the org names separated by a comma in the same row.
If the user is mapped to multiple school names then show all the school names separated by a comma in the same row.

The report has to be generated and shared only to the requestor and not to other mentors in the batch.

Localization Requirements

UI ElementDescriptionLanguage(s)/ Locales Required
None

Telemetry Requirements

Event NameDescriptionPurpose
Click 'Download File' in the course dashboard pageMentor can download the report by clicking on 'Download File' button in the course dashboard pageThis data will tell us how many users are actually clicking on this button to download the progress report.

Non-Functional Requirements

Performance / Responsiveness RequirementsLoad/Volume RequirementsSecurity / Privacy Requirements
  • Download file to support batch size upto upto 1L
  • Downloaded file is sent as an email attachment to the requestors email ID. The time lapsed between the request and receipt of the email should not exceed 30 mins. 





Impact on other Products/Solutions

Product/Solution ImpactedImpact Description
None

Impact on Existing Users/Data 

User/Data ImpactedImpact Description
None


Key Metrics

Srl. No.MetricPurpose of Metric
1

download ratio per batch = no. of times the file was downloaded/no. of batches

This ratio to be monitored at the level of:

  • individual course and
  • all courses 
  • individual tenant


This metric will provide insights on whether state admins are downloading the report to track the course completion of the users.
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