Process General Details

Process Name	UI Writing Process
Process Description	UI Writing process involves creating text for the user interface of various Sunbird capabilities. It ends with creating the key-value pair for the associated UI text in the required translation management tool. User Interface text involves various categories of texts as seen on the user's interface each with its own set of guidelines, namely: Page & section titles Labels Buttons Prompt text Alt text Messages error messages, confirmation messages, failure messages, success messages, warnings, pop-ups, information messages Inline text Navigation bar Radio buttons & Checkboxes Breadcrumbs
Process Scope	The user assistance process involves creating/updating UI text for all stories and enhancements of any given release
Process Roles	Doc team member, design team member, PM, tech manager
Process Boundary	Any new or updated design triggers a requirement for UI text.
Process Stages	UI text creation/updation process involves the following stages: User story walkthrough with design and PM Doc team creates/update the text Review and rework Final text shared with the engineering team to incorporate in the code

Process Diagram

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User Story Walkthrough

Input	PRD of the Epic
Output	Action items on Doc team and Design team
Role(s) Involved	PM, Doc team member, design team member
Stage Activities	Understand the user story(happy and unhappy flow)

Create/Update UI Text

Input	User story, Design wireframes for the user story
Output	UI text
Role(s) Involved	Doc team member
Stage Activities	Understand the user story and provide appropriate text

Review and Rework

Input	UI text
Output	Review comments
Role(s) Involved	Doc team member, PM, Design member
Stage Activities	Review the text provided and give inputs

Final Output

Input	Review comments
Output	The final set of UI text, Key-value pair of additional UI text in the translation management tool
Role(s) Involved	Doc team member
Stage Activities	Doc team member incorporates review comments

Exceptions

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Process Metrics

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UI Writing Process