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This template is a guide to help you document how you do things to achieve the results you get. In order to get consistent, repeatable outcomes, it is important that others know and understand your method. That is what process documentation is all about. This template has sections. Each section has prompts with instructions and examples that guide you to specify the information required in each section. Delete this ' How to use the template' section after writing the information in all the subsequent sections. |
Process General Details
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All information in this section is mandatory. |
Process Name | User Assistance UI Writing Process |
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Process Description | User Assistance UI Writing Process involves creating text for the user interface of the various products of Ekstep Foundation. User Interface text involves various types of texts namely:
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Process Scope | The user assistance process involves creating/updating UI text for all stories and enhancements of any given release |
Process Roles | Doc team member, design team member, PM, tech manager |
Process Boundary | Any new or updated design triggers a requirement for UI text. |
Process Stages | UI text creation/updation process involves the following stages:
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Process Diagram
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This section is optional. However, creating a visual representation for your process helps recall and compliance. Refer to the sample templates here . |
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This section is mandatory. Repeat this section as many times as required from stage 1 of the process until the last stage of the process. Delete the Information section after you enter details in the table. |
User Story Walkthrough
Input | PRD of the Epic |
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Output | Action items on Doc team and Design team |
Role(s) Involved | PM, Doc team member, design team member |
Stage Activities | Understand the user story(happy and unhappy flow) |
Create/Update UI Text
Input | User story |
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Output | UI text |
Role(s) Involved | Doc team member |
Stage Activities | Understand the user story and provide appropriate text |
Review and Rework
Input | UI text |
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Output | Review comments |
Role(s) Involved | Doc team member, PM, Design member |
Stage Activities | Review the text provided and give inputs |
Final Output
Input | Review comments |
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Output | The final set of UI text |
Role(s) Involved | Doc team member |
Stage Activities | Doc team member incorporates review comments |
ExceptionsÂ
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This section is mandatory. If there are no exceptions to the process, mention it as such. |
Process Metrics
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This section is mandatory. If the process does not have any metrics, mention it as such. |